High Level Overview
Auto deactivation is a configurable feature that can be activated on a per-site basis. It automatically disassociates a user from a site if they have displayed no activity for a continuous 12-month period, as determined by metrics. Additionally, users can customize the timing of reminder emails, choosing between intervals of 3 months, 6 months, or 9 months of inactivity. This system check is executed once daily, covering all sites.
How to Enable Automatic Removal of Inactive Users
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In your application, click Site Settings from the left-hand side menu. You will be redirected to the Admin Panel with general settings.
In Admin Panel, click Site Configuration and then choose User Management.
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In this panel you can enable automatic removal of inactive users and decide if you want to send the emails after a certain period of time the user has been inactive.
Reminder emails
Reminder emails are optional and can be configured via the Admin Panel. They respect users' notification preferences, except for the 12-month reminder (Final reminder before deactivation), which is always sent and does not adhere to users' notification preferences.
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