Product: Equiem One [sitename].equiem.one
Release Date: 22/12/23
Summary: This update introduces functionalities related to Equiem One's new native solution, Request Management, specifically addressing Roles & Permissions within the Request Management product.
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Request Manager:
Allows users to oversee and manage all aspects of requests at a specific building. Access to this role is provided by the Property Manager in User Settings > Roles.Request Assignee:
Enables users to resolve requests at a specific building. Access to this role is granted by the Property Manager in User Settings > Roles.Request Reporter:
Registered users with the ability to create requests via the Request Management product. This role becomes active if the "only selected users can open requests" option is selected at the Company level (Settings > Companies > Permissions). Property Managers can assign this role in User Settings > Roles.
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Note: Property Manager and Workplace Manager also play roles in Request Management, but as these roles already exist, they are not covered in this release. Further details on Request Management roles will be provided in dedicated release notes. |
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By default, Property Manager, Workplace Managers and Request Managers will always be able to open requests so there is no need to assign the two roles“Request Reporter” role. |
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By Default Companies will need to opt-out. The option is always enable all users by default. |
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