Product: Equiem One [sitename].equiem.one
Release Date: 22/12/23
Summary: This update introduces functionalities related to Equiem One's new native solution, Request Management, specifically addressing Roles & Permissions within the Request Management product.
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Request Manager:
Allows users to oversee and manage all aspects of requests at a specific building. Access to this role is provided by the Property Manager in User Settings > Roles.Request Assignee:
Enables users to resolve requests at a specific building. Access to this role is granted by the Property Manager in User Settings > Roles.Request Reporter:
Registered users with the ability to create requests via the Request Management product. This role becomes active if the "only selected users can open requests" option is selected at the Company level (Settings > Companies > Permissions). Property Managers can assign this role in User Settings > Roles.
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Note: Property Manager and Workplace Manager also play roles in Request Management, but as these roles already exist, they are not covered in this release. Further details on Request Management roles will be provided in dedicated release notes. |
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In the first half of 2024, we are excited to announce the migration of Visitor Management permissions to the new Permissions service. This update aligns will align Visitor Management permissions with the structure introduced in Request Management. Property Managers will gain the ability to specify whether end users can create appointments in Settings > Companies > Permissions. When "only selected users" is selected, Property Managers will need to allocate the "Appointment Organiser" role to users in Settings > Users > Roles.
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