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Make sure you are logged in to Equiem One as a Property Manager.
Click Visitor Management and then Settings.
You can manage the existing receptions here by clicking Edit next to the reception you want to modify or you can Create Reception. In the following step, a new reception is created as an example.
Choose 
Select Create Reception and choose Tenant Reception, complete . Complete the required fields and tick the box next to the option Send Pass on Check In. This will activate the option that the visitor would have to check in at the reception desk before receiving a QR code to access their appointment.
The result of this action would be that anytime you create a New Appointment in the Visitor Management module for a tenant with the “Send Pass on Check-In” option toggled on, visitors would get an email notification with the meeting details, but with no QR code, so when they reach your property, they’d have to check in at the reception.
An example email notification with activated Send Pass on Check In:
An example email notification when Send Pass on Check In is disabled:
