Page Comparison

ID

Question

Answer

UX1

Do you have an existing visitor management system?

If yes, please explain your current visitor journey.

UX2

Can you please describe what the expected on-site visitor experience is moving forward, from the point that they receive a notification of a new visitor appointment through to their physical arrival on the day of the appointment?

Please consider:

• Do you want the guest to visit reception upon their arrival?

• Is there a cut-off point for visitor appointments to end?

UX3

How do you see the visitor pass being delivered to the visitor?

1. Physical via a printed pass

2. Digitally via an Email

3. Plastic access card with a number, that gets returned after check out

4. No pass

UX4

Please outline the physical layout/make-up of the site/s; for example, are there multiple receptions, or a  Tenant reception?

UX5

Please describe how you expect Visitor Management to be used by the property management team?

Eg. Concierge/Receptionist. Please note any person who should have the ability to manage appointments, and who should have Reception access to check visitors in and out.

UX6

Are visitors who are attending the building required to check-in with reception on arrival?

ID

Question

Answer

BI1

How many buildings are located at the site?

BI2

How many of the buildings are expected to use Visitor Management?

BI3

How many building receptions are located on the base/ground building level?

BI4

Does the site have any barriers/speed gates that Visitors use. If so, what access control system is used?

BI5

Are digital readers installed (e.g. barcode/QR code)?