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1. Open the Store Manager and select Orders from the left hand side

2. The new subscription order will be displayed with an orange background

3. Either press Accept Order from this screen or select the order card if you need to provide additional information

4. Enter the additional information, if applicable, and press Accept Order
   

   

5. To finish, press Complete Order to let the user know their subscription is active

Pausing & Resuming Subscriptions

1. Open the Store Manager and select Subscriptions from the left hand menu

2. Locate the Subscription you would like to pause by either selecting it from the Active tab or using the search bar

3. Next to the user’s subscription, click the 3 dots and select Pause Subscription. The status will update to orange and the subscription will be paused

4. To resume the Subscription, click the 3 dots again and select Resume Subscription. The status will update to green and the subscription will be resumed.
   

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Managing Failed Payments