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What does the sale tracking look like?
You have access to your own dedicated Sales Dashboard by selecting Vendor Reports from the left hand menu. Here you will be able to see a breakdown of orders, deals interactions and popular products. For detailed revenue reporting, please refer to your Stripe account.
What happens if I don’t have a Stripe account?
All transacting retailers require a Stripe account to sell through the platform. Without one, you will not be able to add any products, subscriptions or ticketed events that have a price associated with them. You will, however, still be able to add deals, offers and any free products to your catalogue.
I’ve just received notification that my vendor account has been approved but the email mentions agreed commission - I haven’t agreed to the commission, what do I do?
There’s nothing you need to do. All confirmation emails mention agreed commission but if you won’t be selling any products through the platform (for example, if you’ll just be uploading deals and offers), you can ignore this. Only vendors transacting through the platform will be charged a commission.
What are the notifications/emails like once someone orders a product?
You will receive the following:
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