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Table of Contents
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Notifications Overview

You can control notification preferences in the below areas.

Tip

Hover over any check box in Equiem One for more information on the notification it relates to

General

This section relates to general platform communications, for example, a weekly building newsletter or push notifications to promote new retailer offers.

You can opt-in or out of:

  • Push Notifications

  • Emails

Bookings

This section is only applicable to those who have the bookings module on their platform.

As an admin, you can opt-in or out of notifications for the following booking related events:

  • Confirmation

  • Update

  • Cancellation

  • Approval request

  • Decline

As an end user, you can opt-in or out of notifications for the following booking related events:

  • Confirmation

  • Update

  • Cancellation

  • Reminder

  • Awaiting approval

  • Decline

  • Charge adjustment

User Accounts

The notification in this section is triggered when a user account needs manual approval. For example, when a user attempts to register on your platform with an email domain that does not align with the approved domains set for that company in Equiem One.

You can opt-in or out of the below notification:

  • Awaiting approval

Info

To prevent pending user accounts from being overlooked, it’s essential that at least one team member receives these notifications. If every Property Manager at the site has this notification unchecked, approval emails will be sent to the contact email address entered for the site in Admin Panel.

Updating Notification Settings on Behalf of a User

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Use the checkboxes to de-select/select the required communication notification option(s). Once you have made the changes, click Save Changes.

Note

Please note that under no circumstances should you toggle a user's communication notification preferences to ON, unless at their express request.

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Users can also manage their own email subscription notification preferences in their Profile profile on the platform. This has a slightly different process depending on the platform being used.s

Equiem One

  1. Log into the Equiem One and select your profile icon in the top right hand corner

  2. Select Manage Profile

  3. Switch to the Notifications tab

  4. Select/Unselect check boxes as required

  5. Press Save Changes

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