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Summary: A new feature in Equiem One which allows you the bookings team to override the defauldefault rates of a resource when approving a booking request

Overview

Resource Cost Override

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If the booking total has been overridden, the new total will be shown in the Total cost column and the original total in the Original total cost column.

Host Confirmation Email

When a booking request has had the rates overridden (i.e. new total cost) the booking is automatically approved and a confirmation email is sent to the Host.

Info

The confirmation email will provide a single Total cost based off of the New Total Cost assigned by the bookings team. There will be no further breakdown in costs e.g. for any paid extras.

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FAQs

Question

Answer

Can I override the total cost of a confirmed booking?

No. You can only override the total cost for bookings in the Pending approval state which haven’t yet been approved/rejected.

Does the booking automatically get approved after overriding the total cost?

Yes. You do not need to approve the booking after this. Overriding the total cost is considered an approval of the booking,