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You can include segmented content in a newsletter; however, users outside the target audience will still see the post listed. If they click on the post, they won’t be able to access its content.

To address this, we recommend creating separate versions of the newsletter for each audience. This ensures recipients only see content they are authorized to view on the platform.

To segment a newsletter, navigate to the Newsletters page within the Content Management System and select the Create button. Follow the steps with Newsletter creation, navigating to the Select Audience button to load the segmentation widget.

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To begin creating your segment, select the Add Filter button and choose your required filter from the drop down list. There are 9 available filters to use for segmentation, all of which are managed via Users & Companies Settings and are surfaced in the segmentation widget for creating your audience. 

If a segment you're after isn't available, (such as roles groups or user attributes), it is likely they require assigning in the Users & Companies Settings prior to appearing in the list. Please access our Users & Companies Settings learning path to find out how to add segmentsmore.

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To segment by Company for example, first, select Companies from the dropdown. This will default to zero companies selected. Expand the filter to view the list of companies.

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