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Watch the video walkthrough for an end user:
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Recurring Appointments for end users will be distinguishable identifiable in the My Visitor Appointments section by the Recurring Appointment icon.
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Open the Reception View
Locate the Recurring Visitor Appointment
Click the recurring appointment icon to view additional information about the appointment
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Recurring Appointment Visitor Emails
When will visitors be sent emails for their recurring appointment?
Recurrence | When was the appointment created? | Audience | When will the email be sent? | Subject/Content |
Daily/ Weekly/ Monthly | More than 24 Hours in advance of first occurrence. | Visitor | Appointment Creation. | New Recurring Appointment Invitation. Details of Host, Location, Appointment Date/Time. |
Daily/ Weekly/ Monthly
| More than 24 Hours in advance of first occurrence.
| Visitor | Daily - 24 Hours before first occurrence each week. Weekly - 24 Hours before first occurrence each week. Monthly - 24 Hours before each monthly occurrence. | Your recurring Access Pass. QR Code for Access.
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Daily/ Weekly/ Monthly
| Within 24 Hours of first occurrence. | Visitor | Appointment Creation. | New Recurring Appointment Invitation. Details of Host, Location, Appointment Date/Time. QR Code for Access. |
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FAQs
Question | Answer |
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What’s the maximum length of time I can create pre booked visitor appointments? | Visitor Appointments can be created 12 months in advance |
Can I make the maximum creation duration less than 12 months? | Yes, please see our guide here. |
Is there a limit to the amount of recurring appointments I can create? | No. |
How do I create a recurring weekly appointment that excludes weekends? | When creating your appointment, select the Weekly option from the repeat drop down. Ensure the S and S buttons are unselected before pressing Done. |