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  1. Click Visitor Management.

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  2. Click Settings, then Create reception.

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In this article, you will learn how to create a Tenant Reception.

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Select a Company/Tenant from the dropdown to create a reception for.

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Next select the Building the Company/Tenant reception is being created for.

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Now select the Level/Floor the Company/Tenant reception is location on.

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Add a unique name to the reception via the Suffx feld to differentiate between multiple receptions being located on the same Level/Floor.

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To add receptionists to a new/ existing reception use the search feld to locate registered site users.

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Once the user is located, click  Add.

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Once all of the receptionist users have been added, click Save.

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A user message will be be presented confirming the creation of the new reception.

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To manage a reception and the users assigned to access a reception, click edit button within the reception list of the settings screen for Visitor Management.

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Info

For tenants to invite visitors to the building, a Tenant Reception must be created for each tenant. This is necessary because all visitor appointments need to be linked to a specific Tenant Reception.

If a Tenant Reception is not set up, the tenant will be unable to invite visitors, as there would be no designated reception to manage and track the appointments.

Each building needs to have at least one Tenant Reception in addition to the Building Reception.

Creating a Tenant Reception

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