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Release Details
Product: Bookings - EQ1
Release Date: Thursday 19th September 2024
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This functionality doesn’t cover all Access Control Systems, nor does it generate mobile credentials which can be used for access. It’s exclusively used for the |
Overview
Access Based Bookings
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A resource must first be configured to an active access control group in order for this functionality to work. Only sites configured for the |
Background
Some spaces, such as meeting rooms, may require secure access, and the host making the booking may need temporary access which is revoked once the booking ends. Previously, this process was handled manually, leading to operational inefficiencies.
This new feature automates the entire process, from booking the resource to granting and revoking the host's access to the secured space.
Enabling an Access Group on a Resource
Prerequisites
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This section is only accessible by Equiem admins. Please contact Equiem Support if you need an access group setting up. | ||
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| groupIds | 5eee27ec-f109-428b-9361-3c55cdec3b50users | |
| matchUsing | any |
A site must first be set up with available Access Control Connections in Admin Panel via Site Settings > Modules > Access Control
Once the Visitor Access Control option is selected, a new connection can be created and associated with Buildings at the site.
Enabling at a Resource Level
Once an Access Control Connection is in place the group can be associated with the resource.
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A new section will show up in the form called Access Control and you’ll be able to select from the available access groups.
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Once After the resource set up setup is completed, anyone that complete, the host who books the resource (i.e. the Host) will receive the an access pass with a QR code /or barcode based access pass via email.
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Host Access Pass Email
As mentioned above, when someone When the Host books the resource, or a proxy booking is made on behalf of someone else, they will receive a QR code/barcode (depending on how the access group is configured) in their confirmation email. This will be displayed as follows:
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If a user has disabled their booking notification emails, and makes a booking against a resource which has an access group configured to it, we will override their preference and send the booking email with the access pass. |
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Apple/Google Wallet Passes
The Host can choose to add the QR code/Barcode to their preferred Wallet by selecting the relevant button below the QR code/Barcode in the email:
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Apple Pass Format
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Google Pass Format
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Adding Pass to Wallet [Video]
The below video demonstrates adding the pass to Apple Wallet. The experience is similar for Google Wallet.
Using the Access Pass
Simply present the QR code/barcode to the optical reader to gain access to the secured meeting room.
Pass Branding
The access control passes are branded using the site’s primary colour set in Admin Panel via Site Settings > Web > Branding > Primary Colour :
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FAQs
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What happens if I’ve disabled my booking email notifications, how do I get my access pass? | In this instance we will override your email preferences and send you the booking emails which include the access pass |
How do I get an access group set up at my site? | Please contact Equiem Support and they can direct your request to the appropriate team who can assist with this request |
Why can’t I see the | This may be because:
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