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Summary: A new feature in Equiem One enables both the Host of a booking and members of the bookings team to add notes to a booking.allowing you to create discounts/dynamic pricing for early bookings or for bookings placed on certain times and days of the week
Overview
Dynamic Pricing/Discounts
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A discount can be edited in the following states:
Active
Upcoming
Expired
Discounts History
The discount history will show you any modifications made to the discount by the bookings team.
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A discount can be in one of four states:
Upcoming
This is an active discount which has a start date in the future
Active
The discount is active i.e. it’s the current date is between the discounts start and end date
Expired
The discount has passed the end date and is it’s no longer active
It can be reactivated simply by editing the end date to a date in the future
Deleted
The discount is no longer needed and has been deleted
If the discount had no usage, it will no longer show up in the table of discounts
If the discount had usage, it will remain in the table of discounts as a reference
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Once a discount has been created, and the type set (e.g. |
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If the percentage of an existing discount is modified, it will only apply to new bookings. You are informed of this when modifying an existing discount as per the below illustration:  |
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The maximum combined discount is 100%. |
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And Any adjustments/refunds will take into consideration the original discount amount. |
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A discount applies to the base resource cost and not any added Extras. Extras and Tax are added on top of this. |
Example Discounts
When a resource is tax exclusive, tax will be added to the discounted rate. When a resource is tax inclusive, no further tax will be added as it’s part of the discounted rate. |
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If an existing booking is updated by the Host/Admin (the time/date changes) the system will check if the Host is still elligible for the discount.
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You can’t retroactively apply a discount to a booking which has already been made i.e. it was made before the discount was created, however, if the booking is updated, and it falls within the window of an existing discount, this discount will be applied to the booking. |
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There’s no limit to the number of discounts you can set up which means you’re able to create multiple different variations. |
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Accessing Discounts as an End User
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Question | Answer | ||
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How many discounts can I create? | There’s no limit. | ||
Which roles can access the | The following roles:
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If a resource is segmented to be available at multiple sites, if I create a discount at one site, and apply it to that resource, will it apply at the other sites? | Yes. The discount applies to the resource and that resource can be available at multiple sites. | ||
Can I combine discount types and how many can I apply to a resource? | Yes you can combine both types and there’s no limit to how many apply to a resource. | ||
What’s the maximum discount a host can get? | 100% i.e. the resource cost will be free. Even if the sum of discounts is greater than 100%, the system will only apply a discount of 100%. | ||
Can discounts be segmented? | No, they will apply to anyone who has access to book the resource. A resource can be segmented but not the discount. If you need to make a discount available for a particular person, or company, you could create a temporary discount and once it had been redeemed, deactivate it.
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Are discounts included in the reconcilation report? | Yes, refer to the reporting section of this article for further information. | ||
When will discounts be visible in the reporting dashboard? | We expect this to be available in the next 4-6 weeks. We are recording the usage of discounts so anything used before this time will show up in the reporting dashboard once completed. | ||
How do I know that a discount applies to a resource? | Refer to this section as to how discounts appear to the end user. | ||
What payment types are accepted for discounts? | Payment by:
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Do discounts work on mobile? | Yes the discounts section can be accessed on a mobile device and discounts can also be utilised by the end user on their mobile device. |