Once you’ve set up all your Subscription Products and your store has gone live, you’ll manage Subscriptions in the Subscriptions Dashboard and on the Orders page.
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Subscription Dashboard Overview
Open the Store Manager, then click Subscriptions on the left-hand side menu.
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The Subscriptions Dashboard allows you to view all subscription services or products. Subscriptions without any active subscribers have a grey background. Subscriptions with active subscribers are highlighted with a green background.
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If you have a lot of subscriptions, you can use the search bar to narrow down your results. You can also search for a user in this field.
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Navigate between the tabs at the top to find Active Subscriptions, Inactive Subscriptions and Subscriptions with failed payments.
Select a Subscription Product to see an overview of users, their order numbers, company, subscription start date, end date, additional information and the current status of their subscription.
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Accepting a Subscription Order
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Managing Failed Payments
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Cancelling Subscriptions
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