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Summary: A new feature in Equiem One enables both the Host of a booking and members of the bookings team to add notes to a booking.
Overview
Notes
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The Host (end user) facing part of the feature is only available in Equiem One and it won’t be possible for hosts to leave notes on bookings via the Web NG platform until late Oct/early Nov 2024. |
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This feature doesn’t need enabling at a resource level. |
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Notes are limited to 500 characters and only plain text is supported. |
Modifying Admin Notes
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To modify admin notes, or add notes to a past booking, simply view the booking details page. Next to the ADMIN NOTE field you’ll see a pencil icon:
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Select the pencil icon and it will launch a modal where you can modify/add an admin note:
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Updates to the admin note will be stored in the |
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Viewing Notes
In Emails
When the host adds notes, they will be included in both the host's emails and the emails sent to the bookings team, as shown in the example below.
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