The Support Ticket feature provides users with the ability to report problems or ask questions, sending them directly to the appropriate team for resolution or response as required.
Admins get notifications about new tickets when they are created and can edit and manage them.
Creating a Support Ticket
To create a support ticket:
Open the Help center menu (Support on mobile)
Click on the (+) button to open a new support ticket:
Choose the category of your support ticket.
Choose the location.
Choose a space and a floor if necessary.
Fill in the title and description of your ticket.
(Optional) Attach images up to 20MB per image
Click Create.
