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Overview

Receptionists are now able to track physical access cards that are issued to visitors.
When enabled, receptionist can pre-allocate Card ID’s for pre-booked visitors or add them upon check-in of visitors.
For walk-in visitors, receptionist can provide the Card ID via the Checked-In tab of the reception desk.
Cards are marked as returned upon visitor check-out.

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Only Property Managers and Workplace Managers can enable / disable Card ID

Enabling Card ID

  1. Go to Visitor Management > Settings

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  2. Find the reception and click Edit.

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  3. Tick the checkbox Enable Card ID Tracking.

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If the user returns the card at the end of the day, the receptionist would see the filed Card ID with a green background.

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If the user does not return the card, the Card ID field will be grey and the receptionist would have to report it to the person responsible for access control and the card that was not retuned would be deactivated.

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