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In this article, you will learn what tokens are, what tokens can be used in the Content Management System and how to use them.

What are Tokens?

Tokens are a way to customise your content and communications for your users, without the need to create individual content for each user.

What Tokens can I use?

By adding tokens to specific places in the Content Management System, you can personalise the following:

  1. A user’s first name

  2. A user’s last name

  3. A user’s email address

  4. A user’s company

  5. Your Site Name

  6. Your Site URL

  7. Your Building Name

How do I use a Token?

Depending on the content you want to personalise, you can embed the following tokens in the Content Management System:

  1. [equiem:first_name]

  2. [equiem:last_name]

  3. [equiem:email]

  4. [equiem:company]

  5. [equiem:sitename]

  6. [equiem:siteurl]

  7. [equiem:building_name]

For example, below you will see a News Post on the Content Management System with tokens pasted into the Body Content section.

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