Visitor Management Configuration

In order to prepare a configuration of the Visitor Management module specific to you, you will be asked to complete the questionnaire below.

User Experience

ID	Question	Answer
UX1	Do you have an existing visitor management system? If yes, please explain your current visitor journey.
UX2	Can you please describe what the expected on-site visitor experience is moving forward, from the point that they receive a notification of a new visitor appointment through to their physical arrival on the day of the appointment? Please consider: Do you want the guest to visit reception upon their arrival? Is there a cut-off point for visitor appointments to end?
UX3	How do you see the visitor pass being delivered to the visitor? Physical via a printed pass Digitally via an Email Plastic access card with a number, that gets returned after check out No pass
UX4	Please outline the physical layout/make-up of the site/s; for example, are there multiple receptions, or a Tenant reception?
UX5	Please describe how you expect Visitor Management to be used by the property management team? Eg. Concierge/Receptionist. Please note any person who should have the ability to manage appointments, and who should have Reception access to check visitors in and out.
UX6	Are visitors who are attending the building required to check-in with reception on arrival?

Site/Building Information

ID	Question	Answer
BI1	How many buildings are located at the site?
BI2	How many of the buildings are expected to use Visitor Management?
BI3	How many building receptions are located on the base/ground building level?
BI4	Does the site have any barriers/speed gates that Visitors use. If so, what access control system is used?
BI5	Are digital readers installed (e.g. barcode/QR code)?

Download the file from here and then, after completing it, send it to your Customer Onboarding Specialist: