Contents:
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What is Visitor Management?
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Property Manager
Workplace Manager
Receptionist
Employee/Tenant
Visitor
Property Managers
As a Property Manager, you'll be able to:
Create, edit and delete building receptions.
Create, edit and delete tenant receptions.
Allocate the receptionist role to building and tenant receptions.
Control Visitor Management module access of registered site users for each building tenant (All vs Selected users).
Create proxy visitor appointments for all site users.
The Property Manager can defer the management of tenants usage of the Visitor Management product through the allocation of the Workplace Manager role to key tenant contacts.This needs to be requested via your Equiem Account Manager.
Workplace Managers
As a Workplace Manager, they'll be able to:
Create, edit and delete their tenant reception areas.
Allocate the receptionist role to my tenants registered users for my their tenant receptions.
Create, edit and delete my their company employees visitor appointments.
Control Visitor Management module access of registered site users for my tenant their employees (All vs Selected users).
Access to reception widgets for tenant visitor activity (Today & Tomorrow).
Receptionists
As a Receptionist, they'll be able to:
Access to reception desks that they've been added to.
View all pre-booked building appointments.
Check-in and check-out visitors.
Create walk-in visitor records.
Access to notes if provided by meeting organiser.
Search across upcoming visitor appointment activity.
Equiem One widget with number of pre-booked visitor appointment for today/tomorrow.
Employees/Tenants
As a Employee/Tenant, they'll be able to:
Create, edit and delete visitor appointments through Desktop/Mobile App*.*
Send email notifications to visitors for new/updated visitor appointments.
Provide visitor information via notes to reception teams.
Provide visitors with additional information related relating to their visitor appointment.
Optional Visitor check-in Notifications for Hosts.
Visitors
As a Visitor, they will:
Receive an email notification for new/updated appointments (if email is provided by the host).
Receive additional onsite guidance (if provided by the host).
Calendar invite (.ics) for visitor appointments.
*Requires Permissions