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Q: Why can’t I see my event on the Featured feed?
A: Events on the Featured feed are ordered based on the event date as opposed to the publish date so it might be because the date of the event is further in the future and you need to scroll further down the feed to see it. If you still can’t see your event in the feed, check you have ticked ‘Featured Event’ in the Content Management System, and that you have published the content with a publish date/time that is not in the future.

Q: Why can’t I see my content on the app?
A: If you can't see your content on the front end, there are a few things to check within the Content Management System:

  1. Is the content set to either a Published or Published & Proofed status?

  2. If the content is an event post, is the date of the event in the future? 

  3. Is the publish date correct?

  4. Has the content been ticked on to your site?

  5. Is the content segmented to an audience that you are not in?

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