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Q: Why can’t I see my event on the Featured feed?
A: Events on the Featured feed are ordered based on the event date as opposed to the publish date so it might be because the date of the event is further in the future and you need to scroll further down the feed to see it. If you still can’t see your event in the feed, check you have ticked ‘Featured Event’ in the Content Management System, and that you have published the content with a publish date/time that is not in the future.

Q: How do I reorder my content?
A: News posts in the Featured or News feed are ordered based on publish date, with the most recently published displaying first. If you would like a specific post to display first in one of these feeds, change the publish date to ensure it is the most recently published.

Event posts are published based on the date of the event, so you won’t be able to reorder these.

  • To learn how to reorder content in a Custom Content Feed, see our guide here.

  • To learn how to reorder Building Information posts, see our guide here.

  • To learn how to reorder Quicklinks, see our guide here.

Q: Why can’t I see my content on the app?
A: If you can't see your content on the front end, there are a few things to check within the Content Management System:

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