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General Roles
Property Manager
Permission Level: Site
Role assigned by: Property Managers, Equiem Administrators
The Property Manager role grants access to all site settings, including:
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This role is typically assigned to those who work for the building in a management position, for example, Property Managers, General Managers, Building Managers, and Marketing/Community Managers. Depending on the access level required, this permission may also be granted to Receptionists and Front of House Team Members in order to manage the platform, for example, by inviting and approving new users. |
Workplace Manager
Permission Level: Site
Role assigned by: Workplace Managers, Property Managers, Equiem Administrators
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This role is typically assigned to your Key Tenant Contacts or those who work in positions such as Office Manager, HR Manager or Facilities Manager. You may also assign this role to your onsite/local retailers to enable them to create and share content with the building community. |
End-user
Permission Level: Site
Role assigned by: N/A
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*Additional modules required
Bookings Specific Roles
Bookings Manager
Permission Level: Building
Role assigned by: Property Managers, Equiem Administrators
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This role is typically assigned to Building Managers who manage bookable resources such as meeting rooms and amenities for a specific location, such as a building or buildings within a larger business park or campus. It may also be assigned to reception or security teams who are responsible for managing bookable spaces at a building(s). |
Booking Observer
Permission Level: Building
Role assigned by: Property Managers, Equiem Administrators
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This role is typically assigned to members of a building team such as receptionists, security teams or cleaners who need to have visibility of how the resource is being used but are not required to edit or manage the resources/bookings. |
Request Management Specific Roles
Request Manager
Permission Level: Building
Role assigned by: Property Managers, Equiem Administrators
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This role is typically assigned to Property Managers responsible for overseeing an entire location, such as an office tower, or to Building Managers who focus on a specific location, such as a building or buildings within a larger business park or campus. |
Request Assignee
Permission Level: Building
Role assigned by: Property Managers, Equiem Administrators
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This role is typically assigned to contractors who work for the building/location such as cleaners, plumbers and electricians. |
Request Reporter
Permission Level: Site
Role assigned by: Property Managers, Equiem Administrators
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This role is typically assigned to end users who make up part of a facilities or management team within a tenancy, that don’t already have the Workplace Manager role assigned. It is only required if the Request Management module has been configured for “only select users” to open requests at a company level. |
Visitor Management Specific Roles
Receptionist
Permission Level: Building Reception or Tenant Reception
Role assigned by: Workplace Managers,Property Managers, Equiem Administrators
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