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Once logged in to Equiem One, ensure the correct site is displayed within the header navigation.
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Click Visitor Management.
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Click Settings.
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Click Create Reception.
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Click Building Reception.
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Select the Building via the dropdown the reception is being created for.
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Select the Level via the dropdown the reception is location on.
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Add a unique name to the reception via the Suffix field to differentiate between multiple receptions being located on the same level.
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To add receptionist to a new/ existing reception use the search field.
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Search for a registered site user by typing in their name or email address, once the user is displayed click Add.
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Once the receptionist users have been added, click Save.
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A user message will be presented confirming the creation of the new reception.
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To manage a reception and the users assigned to access a reception, click edit button within the reception list of the settings screen for Visitor Management.
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In this article, you will learn how to create a Building Reception and add a building receptionist.
Contents:
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Creating a Building Reception
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Adding a Building Receptionist
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Building Receptionists must be registered users of the platform before you can add them as a receptionist on the Visitor Management System. |
The below instructions guide you how to add a building receptionist provided you have already followed the above steps to create your building reception.
You can also add a receptionist as part of the creation of a building reception if required.
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Important Note: Visitor Invitation PermissionsWhen setting up a Building Reception, please be aware that by default, building reception teams do not have the ability to invite visitors. This restriction is enforced for security reasons to ensure controlled access to the building. If your setup only includes a Building Reception (without a separate Tenant Reception), you must create a Tenant Reception to be able to invite visitors. Do not add a receptionist to the Tenant Reception in this setup. |