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Navigating the Bookings Tool
To access the Bookings tool, open your building platform and select Bookings from the left hand menu.
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Use the search bar on the right hand side to find a specific resource or use the filters to narrow down the results by your requirements.
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Booking a Resource
To book a resource, either select the resource you’d like to book (from the list view) or select the time you’d like to book under your chosen resource (from the calendar view).
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Your location may require a member of the bookings team to approve your booking. In this case, you will be notified once your booking has been approved. |
Adding Visitors to a Booking
Depending on your location, you may have the option to invite visitors to your booking. If prompted, tick the I want to add visitors box.
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If you need to make any amendments to the visitor appointment such as date/time, you will need to edit the booking first.
Payment for Bookings
Some resources may have a cost associated with them. This will be displayed in the Catalogue.
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You’ll then be prompted to go to the payment.
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Credit Card
For credit card payments, provide your credit card details where prompted. The payment will be taken immediately.
Invoice
When paying by invoice, you’ll either be prompted to provide details for invoicing or to select from a list of pre-approved billing details for your company.
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The bookings team will invoice accordingly.
Credits
The payment section will confirm the number of credits required to make this booking, the name of the membership and the current credit balance (before the booking).
Select Confirm Booking. The credits will be automatically deducted from your balance.
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Managing Bookings
Open the Bookings tool and select the My Bookings tab.
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When cancelling a booking, you may incur a cancellation charge |
Bookings Notifications
You will receive an email to confirm:
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