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  1. Is the content set to either a Published or Published & Proofed status?

  2. If the content is an event post, is the date of the event in the future? 

  3. Is the publish date correct?

  4. Has the content been ticked on to your site?

  5. Is the content segmented to an audience that you are not in?

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Q: If I include a piece of content that is segmented to a specific audience in my non segmented newsletter, will all users be able to see that content?
A: Yes. If you include a segmented piece of content in your newsletter and then send the newsletter to all users, all users will be able to see the segmented piece of content. However, when they click on the content from the newsletter, they will not be able to access it.

We recommend sending separate newsletters per audience to address this.