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Equiem One operates on a role-based interface, different roles are able to perform different actions and see different widgets based on the role they have been assigned.

A role represents a predefined set of permissions throughout a region, site or building.

In the below article, you’ll learn what each role refers to and the various actions they can take.

Contents:


Property Manager

Permission Level: Site

The Property Manager role grants access to all site settings, including:

  • User, Company, Building & Apartment Settings, including the ability to grant roles to other users

  • Segmentation Settings

  • Site Engagement Metrics

  • Visitor Management Settings

  • Bookings Configuration & Management

  • Request Management

This role is typically allocated to those who work for the building in a management position, for example, Property Managers, General Managers, Building Managers, and Marketing/Community Managers.

Depending on the access level required, this permission may also be granted to Receptionists and Front of House Team Members in order to manage the platform, for example, by inviting and approving new users.

Workplace Manager

Permission Level: Site

The Workplace Manager role grants access to settings and features for their respective company only, including:

  • User and company settings, including the ability to grant approved roles and groups to other users

  • Create content for their employees and suggest content for the wider community

  • Visitor Management settings including allocating receptionists and managing who can create appointments from their company

  • Create and manage bookable resources

  • Create and view requests and assign watchers in Request Management

  • Submit permits for their company

  • Access trending content and events data

This role is typically allocated to your Key Tenant Contacts or those who work in positions such as Office Manager, HR Manager or Facilities Manager.

You may also allocate this role to your onsite/local retailers to enable them to create and share content with the building community.

End user/no role

Request Management Specific

Request Manager

Request Reporter

Request Assignee

Bookings Specific

Booking Manager

Booking Observer

 Internal Information

FAQs for Equiem employees.

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