spaceOS Customer Support is available to help you with all of your spaceOS platform questions. The portal is staffed from 9am - 5pm CET.
Log a ticket here: Customer Support Portal
We are here to assist with the following:
Request a New Feature / Product Improvement
Want to suggest a feature? Suggest functionality that is missing? See something that you would like to have improved?
Report a Bug
See something that isn't quite right? Getting an error when using a feature? Let us know by reporting it as a bug.
Ask a Question
Have a question about how something works? Need more information on a new feature? Technical information, how-to questions, product use questions. Not sure which category to choose?
Report an Incident
For out of hours support please submit any URGENT service down issues here.
This will alert our on-call engineers who will verify your issue and either provide remedy immediately or the issue will be remedied during business hours.
Submit a Translation / Language request
Need a translation updated? Found incorrect punctuation / grammar / spelling etc?
If the Customer Support Team determines it beneficial to interact with your environment directly, your support representative may host a secure remote session to work with you and your environment.
Support is provided primarily in English.