Signup Process

Please follow the below steps to register as a vendor on our Store Manager System.

Once you have completed Step 6 (see below), your initial account will be created. At any point, you can come back to registration by signing in with the email address and password you used during Step 3, in order to continue further.

Step 1
Access the Store Manager at the following URL, depending on which region you are selling in:

Australia: https://au.vendor.getequiem.com

Europe: https://eu.vendor.getequiem.com

United States: https://us.vendor.getequiem.com

Step 2
Click on the Register here link to create a new account:

Step 3

Complete the key registration details:

Step 4

Complete the key contact details. These details will be pre-filled from the information you entered at the previous step. If you wish to have different details, replace this information:

Step 5

Complete your Vendor details and accept the merchant agreement. Your Store name is the name that will be displayed on the App. This, including all other details, can be amended at a later stage if required:

Step 6

Complete your operational details and set your trading hours:

Step 7 - only for those vendors wishing to upload paid-for products/services to the Store Manager.

You can now connect an existing Stripe account or create a new one. Click on the 'Connect Stripe account' to be taken to the Stripe registration form. Note that you do not need to have a Stripe account in order to go live but you do to transact.

Step 8

You'll have been directed to the Stripe registration form to create a new account. If you have an existing Stripe account, simply click on the 'Sign in' link in the top right-hand corner to continue with connecting your account. Otherwise, complete the required Stripe registration details:

Step 9

Authorise Equiem to be able to connect to your Stripe account for the process of automatically transferring payments for goods you sell on the platform:

Step 10

Once authorised, you'll be directed back to the Equiem platform to confirm the successful connection of your Stripe account:

Approval Process

Equiem Admins will be notified of any account registrations once step 10 is completed. An Admin will approve the account. If you have any questions, click the 'Contact us' link on this final page, or email our Support Team. Account approvals are typically completed within 1-3 business days. This also applies to vendors who have not connected a Stripe account.

Once approved, the Vendor will receive a notification email and can continue to set up their store and catalogue of products.