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Discount codes are available for Plain products and Bookings products only, they are not supported on Subscription products. Products can’t be included in a discount code if the discount results in the value of the checkout being below $1.00/£1.00 |
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Video Guide
Discount Code Formats & Restrictions
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You can also limit the discount by time of day and dates, if required.
Creating a Discount Code
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You will need the Manage Discounts permission added to your profile before you can create a discount code. Learn how to edit user permissions here. |
Format & General Limits Section
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Product Limits
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Date & Time Limits Section
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Tip: Speak to your building team to request that your discount code is promoted on the homepage of the web and app platform. See more information here. |
You can also , for example, if a new occupier has moved in and you would like to offer them an exclusive discount. We recommend speaking with your building team about this option.
Activating Discount Codes
All newly created discount codes are given the status Inactive. They must be activated before they can be used.
Open the Store Manager and select Discount Codes > Discount Codes
Locate your code, select the 3 dots and choose Activate
Select Yes in the pop-up provided
Your discount code will now be active. Use the same menu to complete a discount code once it has finished.
Usage Report
Track redemptions of your discount code in the usage report.
Open the Store Manager and select Discount Codes > Usage Report
Use the blue + icon to find redemption information for your discount codes