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Equiem One operates on a role-based interface, different roles are able to perform different actions and see different widgets based on the role they have been assigned.

A role represents a predefined set of permissions throughout a region, site or building.

In the below article, you’ll learn what each role refers to and the various actions they can take.


Property Manager

Permission Level: Site

The Property Manager role grants access to all site settings, including:

  • User, Company, Building & Apartment Settings, including the ability to grant roles to other users

  • Segmentation Settings

  • Site Engagement Metrics

  • Visitor Management Settings

  • Bookings Configuration & Management

  • Request Management

This role is typically allocated to those who work for the building in a management position, for example, Property Managers, General Managers, Building Managers, and Marketing/Community Managers.

Depending on the access level required, this permission may also be granted to Receptionists and Front of House Team Members in order to manage the platform, for example, inviting and approving new users.

Workplace Manager

Permission Level: Site

The Workplace Manager role grants access to settings and features for their respective company only, including:

End user/no role

Request Management Specific

Request Manager

Request Reporter

Request Assignee

Bookings Specific

Booking Manager

Booking Observer

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