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Go to Visitor Management > Settings
Find the desired reception and click Edit.
Tick the checkbox Enable Card ID Tracking.
Using Card ID
Open Equiem One > Visitor Management > Reception View
When issuing a visitor an access card, either for a pre-booked or walk in appointment, fill in the Card ID column with the access card number. Click outside the box to save and check in the visitor if required as usual.
When the visitor leaves, select the Check Out button. You will be prompted to answer if the visitor has returned their card or not.
You can also select this option from the meatball menu next to the visitors name if required.
| Info |
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Card ID activity is captured against the Activity History of a visitor within the meatball menu within the Reception View. |
If the user returns the card at the end of the day,
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you will see the
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Card ID with a green background.
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If the user does not return the card, the Card ID field will be grey and
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you will need to follow your internal procedure to report
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the
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card as not returned so it can be deactivated.
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| Tip |
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Tip: Use the Export CSV button on the Checked Out tab to pull a report on which access cards have not been returned, if required. |
| Info |
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Card ID activity is captured against the Activity History of a visitor within the meatball menu within the Reception View. |