Removing Content Segmentation

To remove segmentation from any content type, navigate to the All Content page within the Content Management System and locate the content that you desire to remove segmentation from by searching using the filter bar at the top of the All Content page. Once located, once again navigate to the Audience button to load the segmentation widget.

Open

Once selected, the Audience button will navigate you to a new page, which outlines which Site your piece of content is connected to. If your piece is connected to multiple sites, they will all be listed here - select the site that you wish to remove the content segmentation from.

Following selecting your chosen Site, a new popup screen will appear. This popup will preview the number of users in the Audience, as well as a confirmation that the piece of content is currently targeting a specific user group or groups.

Open

To remove an entire segment, click the 3 dots on the right hand side of the segment you wish to delete and press Delete. A pop-up box will ask you to confirm you would like to delete the segment.

You can also remove filters within a segment. To do this, expand the segment which contains the filter you would like to remove and press the delete icon next to the desired filter.

You will again be asked to confirm you wish to delete the filter.

Once you have deleted the desired filters or segments, click Save Audience.

Your screen will navigate back to the initial page outlining site connections. Under the Audience column, you will have an updated Audience filter stating All. The system will now automatically remove segmentation. If you have left any filters or segments remaining, these will be displayed here.