Adding and Editing a Subscription product

 

Overview

A subscription product can be added for products that require a recurring payment of the same amount. For example, a monthly locker subscription.

Adding a Subscription Product

Open the Store Manager, then click Catalogue on the left-hand side menu. 

Click Add product and select the Subscription option.

To add an image select the Choose file button, then upload your chosen image. Ensure you upload a clear image. You will see the product image and the thumbnail, from here you can choose to remove the image by pressing the delete icon, or select the pencil icon to change the focal point on the thumbnail.

Enter your product title and product description.

Set the status of your product to hidden or live. Live will make your product active if your store is open. If you leave it hidden, you can also make it live via the products menu list.

Enter the base price of the product and the tax rate.

Set the billing cycle to weekly or monthly.

If there is a limited number of stock available, you can enter the number in this field. Leaving it blank means the product is unlimited.

Select the category you want the product to be shown in from the available options. If an option doesn't currently exist, you can create a new category by simply typing the name, then clicking on the Add item button that pops up.

Select the sites you wish to sell your product on. These sites will be predetermined by an Equiem Admin.

Choose if you would like to select an Audience for this product. See our course on Segmentation for further information.

If required, you can add modifiers to your subscription product.

Check the button to Add modifiers and select Add modifier type.

Choose the most appropriate modifier type, by default Single Choice will be selected, and create a name for your modifier. You can also check the box to make your modifier a Mandatory choice, meaning that customers must pick an option or enter text.

Type your Choice Name (note: these are case sensitive), or select from your pre-existing modifiers from the drop-down list. If your modifier has an additional cost, type this in or type in 0.00 if it is an included choice. Click Add to save your choice and to add more modifiers.

If required, you can provide the user with additional information such as a locker number.

Check the button to Provide User with additional information. Tell the user what type of information you will provide them with after purchase and click Add.

Choose if you would like to add a different turnaround time than is set in your store settings for this product, and add any terms and conditions if required.

Press Save.

Editing a Subscription Product

To Edit a Subscription Product, follow the below steps:

  1. Open the Store Manager and select Catalogue

  2. Select the vendor (if applicable)

  3. Locate the subscription product you would like to edit and click the 3 dot menu next to the product name.

     

  4. Click Edit and make your required changes

  5. Press Save

Changing the price of the subscription product will not change the price for any users who have already set up a subscription. For example, if User A purchases a subscription product for $20 a month, then 3 months later you increase the price to $25 a month, User A will continue to pay $20 a month until their subscription is cancelled.

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