Request Management Overview
- Alex Do (Unlicensed)
Request Management is an Equiem One solution designed to streamline communication and issue resolution within commercial properties. In many communities, the process of addressing occupier requests and resolving issues is decentralized and ineffective, leading to frustration.
Occupiers often lack a centralized platform for submitting requests, resorting to email or informal inquiries, resulting in unresolved problems. While some properties have formal processes, access is limited, preventing effective involvement of the entire community in issue resolution. Asset and property managers struggle to gauge service efficiency and tenant satisfaction due to limited visibility.
At the heart of Request Management is a comprehensive and user-friendly system that addresses these challenges. It serves as a centralized hub for occupiers, workplace managers, property managers, facilities personnel, and contractors to submit and track various requests, ensuring a prompt response and timely resolution. The solution is designed to handle a wide range of issues, fostering collaboration and enhancing overall satisfaction.
Say goodbye to disjointed communication and unresolved problems. With Request Management, your property will experience a transformation, creating a seamless experience for all stakeholders and providing property and facilities teams with the tools they need to run a tight ship. Elevate your commercial property management with Request Management—the solution for efficient issue resolution and tenant satisfaction.
