Type | Category | Subcategory |
Access & Security | Access & Security | Access / Parking Request |
Access & Security | Access & Security | Access Cards |
Access & Security | Access & Security | Access Equipment |
Access & Security | Access & Security | Access Rights |
Access & Security | Access & Security | Barriers |
Access & Security | Access & Security | Loading Bay Request |
Access & Security | Access & Security | Bike Theft |
Access & Security | Access & Security | CCTV |
Access & Security | Access & Security | Contol Room |
Access & Security | Access & Security | Disabled Access |
Access & Security | Access & Security | Security Door |
Access & Security | Access & Security | Internal Doors |
Access & Security | Access & Security | Security Helpdesk |
Access & Security | Access & Security | Escalators |
Access & Security | Access & Security | Escorting of Authorised Personnel |
Access & Security | Access & Security | Graffiti |
Access & Security | Access & Security | Noise Issues |
Access & Security | Access & Security | Vandalism |
Access & Security | Access & Security | Damage to personal property or vehicle |
Access & Security | Access & Security | Security - Building Access & Other Request |
Access & Security | Access & Security | Security - Incident & General Reporting |
Access & Security | Access & Security | Security Fire Panel |
Access & Security | Access & Security | Security Pass |
Access & Security | Access & Security | Out of Hours Plant Request |
Access & Security | Access & Security | Access Control - Access Readers |
Access & Security | Access & Security | Access Control - Building |
Access & Security | Access & Security | Access Control - Call Points |
Access & Security | Access & Security | Access Control - Card Readers |
Access & Security | Access & Security | Fob Access Control |
Amenities | Amenities | Dishwasher Fault |
Amenities | Amenities | Furniture |
Amenities | Amenities | Tea Point Equipment |
Amenities | Amenities | Tea Point Replenishment |
Building Management | Building Management | Audit |
Building Management | Building Management | Inspection |
Building Management | Building Management | Specific Request |
Cleaning | Cleaning | Damp Patch |
Cleaning | Cleaning | Hoover |
Cleaning | Cleaning | Mop Floor |
Cleaning | Cleaning | Restock Paper Towels |
Cleaning | Cleaning | Restock Soap |
Cleaning | Cleaning | Restock Toilet Roll |
Cleaning | Cleaning | Sink |
Cleaning | Cleaning | Special Clean |
Cleaning | Cleaning | Toilet Refresh |
Cleaning | Cleaning | Weekend Cleaning |
Cleaning | Cleaning | Windows |
Cleaning | Cleaning | Smells & Odours |
Cleaning | Cleaning | Building |
Cleaning | Cleaning | External |
Cleaning | Cleaning | Hazardous Spills |
Cleaning | Cleaning | Internal |
Cleaning | Cleaning | Miscellaneous |
Cleaning | Cleaning | Floor |
Cleaning | Cleaning | Spillage |
Cleaning | Cleaning | Housekeeping |
Customer Service | Customer Service | Feedback |
Customer Service | Customer Service | Guest Service |
Customer Service | Customer Service | Catering |
Fabric | Fabric | Door |
Fabric | Fabric | Fabric Damage |
Fabric | Fabric | Fabric Technician |
Fabric | Fabric | Graffiti |
Fabric | Fabric | Latent Defects |
Fabric | Fabric | Lifts & Escalators |
Fabric | Fabric | Miscellaneous |
Fabric | Fabric | Plumbing/Drainage |
Fabric | Fabric | Toilet Defects |
Fabric | Fabric | Bathroom Fixtures and Fittings |
Fabric | Fabric | Windows |
Fabric | Fabric | Decorations & General Fabric Repairs |
Fire Safety | Fire Safety | Alarm Panel |
Fire Safety | Fire Safety | Call Points |
Fire Safety | Fire Safety | Sprinklers |
Fire Safety | Fire Safety | PA System |
Fire Safety | Fire Safety | Smoke Detectors |
Fire Safety | Fire Safety | Fire Alarm System |
Fire Safety | Fire Safety | Fire Detection System |
Fire Safety | Fire Safety | Fire Extinguishers |
Fire Safety | Fire Safety | Fire Safety System |
Fire Safety | Fire Safety | Fire Alarm Activation |
Furniture & Equipment | Furniture & Equipment | Cradle Issue |
Furniture & Equipment | Furniture & Equipment | Cradles & Access Equipment |
General Maintenance | General Maintenance | Handyman Task |
General Maintenance | General Maintenance | Engineer Attendance |
General Maintenance | General Maintenance | Bathroom Fixtures and Fittings |
General Maintenance | General Maintenance | Blinds |
General Maintenance | General Maintenance | Quotation Request |
General Maintenance | General Maintenance | Stone Work |
Health & Safety | Health & Safety | Audit |
Health & Safety | Health & Safety | Slips, Trips and Falls |
Health & Safety | Health & Safety | Critical |
Health & Safety | Health & Safety | Immediate Danger |
Health & Safety | Health & Safety | Life Safety Systems Failure |
Health & Safety | Health & Safety | Muggings |
Health & Safety | Health & Safety | Nuisance / Anti-social Behaviour |
Health & Safety | Health & Safety | Social distancing |
Health & Safety | Health & Safety | Theft |
Heating & Cooling | Heating & Cooling | Temperature Issue |
Heating & Cooling | Heating & Cooling | Temperature Control |
Heating & Cooling | Heating & Cooling | Heating, Ventilation & Cooling |
Heating & Cooling | Heating & Cooling | Air Conditioning |
Heating & Cooling | Heating & Cooling | Air Conditioning - Control Fault |
Heating & Cooling | Heating & Cooling | Air Conditioning - Leaking |
Heating & Cooling | Heating & Cooling | Air Conditioning - Noisy |
Heating & Cooling | Heating & Cooling | Air Conditioning Problems |
Heating & Cooling | Heating & Cooling | Ventilation |
IT Systems | IT Systems | Monitor |
IT Systems | IT Systems | Laptop |
IT Systems | IT Systems | Other |
IT Systems | IT Systems | Internet & Telephony |
IT Systems | IT Systems | WI-FI Issues |
IT Systems | IT Systems | Audio Visual & Specific IT Services |
IT Systems | IT Systems | Meeting Room AV |
Lifts | Lifts | Lift Audit |
Lifts | Lifts | Lift Fault |
Lifts | Lifts | Good Lift |
Lifts | Lifts | Passenger Lift |
Landscaping | Landscaping | Landscaping - External |
Landscaping | Landscaping | Landscaping - Internal |
Lighting | Lighting | Lamps Out |
Lighting | Lighting | Emergency Light |
Lighting | Lighting | Light Flickering |
Lighting | Lighting | Light Out |
Lighting | Lighting | Lighting General - External |
Lighting | Lighting | Lighting General - Internal |
Lighting | Lighting | Fault |
Lighting | Lighting | Street Lighting |
Lighting | Lighting | Ceiling Light Out |
Mechanical & Electrical | Mechanical & Electrical | Life Safety Systems Failure |
Mechanical & Electrical | Mechanical & Electrical | Major Power Loss |
Mechanical & Electrical | Mechanical & Electrical | No power |
Mechanical & Electrical | Mechanical & Electrical | Electrical - Localised Faults & Issues |
Mechanical & Electrical | Mechanical & Electrical | Electrical - Power Outage |
Mechanical & Electrical | Mechanical & Electrical | Loss of Electricity/Gas/Telecommunications |
Mechanical & Electrical | Mechanical & Electrical | Power Supplies |
Mechanical & Electrical | Mechanical & Electrical | Electrical |
Mechanical & Electrical | Mechanical & Electrical | Utilities Supply Disruption |
Parking | Parking | Loading Bay Request |
Parking | Parking | Illegal Parking |
Parking | Parking | Car Park Barriers |
Parking | Parking | Parking Request |
Pest Control | Pest Control | Pest & Vermin Control |
Pest Control | Pest Control | Pest Issue |
Plants | Plants | Contol Room |
Plants | Plants | Plant Room |
Plants | Plants | Major Plant Failure |
| | |
Plumbing & Drainage | Plumbing & Drainage | Leak |
Plumbing & Drainage | Plumbing & Drainage | Blockage |
Plumbing & Drainage | Plumbing & Drainage | Faulty Water Taps |
Plumbing & Drainage | Plumbing & Drainage | Other |
Plumbing & Drainage | Plumbing & Drainage | Taps |
Plumbing & Drainage | Plumbing & Drainage | Shower Heads |
Plumbing & Drainage | Plumbing & Drainage | Drainage |
Plumbing & Drainage | Plumbing & Drainage | Sinks |
Plumbing & Drainage | Plumbing & Drainage | Toilets |
Plumbing & Drainage | Plumbing & Drainage | Urinals |
Plumbing & Drainage | Plumbing & Drainage | Irrigation & Drainage Systems |
Plumbing & Drainage | Plumbing & Drainage | Plumbing & Sanitary Ware |
Toilets | Toilets | Toilet Roll Holder Missing/Broken |
Toilets | Toilets | Seat Broken or Loose |
Toilets | Toilets | Toilet Leaking |
Toilets | Toilets | Flush Button Missing/Broken |
Toilets | Toilets | Brush Missing |
Toilets | Toilets | Ladies |
Toilets | Toilets | Gents |
Toilets | Toilets | Disabled |
Toilets | Toilets | Unisex |
Toilets | Toilets | Fixtures and fittings |
Toilets | Toilets | Toilet Defects |
Toilets | Toilets | Blocked Toilets/Urinals |
Toilets | Toilets | Vandalism & Graffiti |
Toilets | Toilets | Shower issues |
Toilets | Toilets | Sinks |
Waste & Recycling | Waste & Recycling | Waste Blockage |
Waste & Recycling | Waste & Recycling | Waste Removal |
Waste & Recycling | Waste & Recycling | Request Bin Bags |
Waste & Recycling | Waste & Recycling | Battery Collection |
Waste & Recycling | Waste & Recycling | Recycling/ Waste collection |
Waster Management | Waster Management | Loss of Water Supplies |
Water Management | Water Management | Faulty Water Taps |
Water Management | Water Management | Leak |
Water Management | Water Management | Loss of Water Supplies |
Water Management | Water Management | Hot Water |
Water Management | Water Management | Major Flood |
Water Management | Water Management | Water Feature |
