Equiem Tools Training: Request Management

Overview

We have split our Request Management training into the following sections: 

  • Using Request Management as a Property Manager/Request Manager

  • Using Request Management as a Request Reporter/End User

  • Using Request Management as a Workplace Manager

  • Using Request Management as a Request Assignee

This session covers:

  • Managing Spaces

  • Managing Statuses and Categories/Sub-categories

  • Managing Permissions 

  • Raising Requests

  • Managing Requests

Video Sessions

Using Request Management as a Property Manager and/or Request Manager

https://www.youtube.com/watch?v=YWTp38pe91k

Using Request Management as a Request Reporter or end user

Using Request Management as a Workplace Manager

Using Request Management as a Request Assignee

Check your Knowledge

  1. Submit a request on the front end of your platform.

  2. Assign the request to a member of your team - remember to let them know it's just a test.

  3. Mark the request as complete.

If you need any help, please reach out to our Support Team.