Release Details

Product: Bookings - EQ1

Release Date: Thursday 23rd January 2025

Summary: A new feature in Equiem One lets you download a QR code for a resource, making it easy for end users to scan the code and book instantly

Overview

QR Codes for Resource Bookings

Background

We’ve introduced a QR code feature that allows end users to book resources like meeting rooms or equipment instantly by scanning a code. This simplifies the booking process, offering on-the-spot convenience without the need to navigate the website or mobile app. It enhances accessibility, enabling end users to engage directly with resources, make quick decisions, and enjoy a seamless experience. This feature is also expected to improve resource utilisation by making it easier for end users to make bookings on the go.

Obtaining the QR Code

A resource must be saved first in order to generate the QR code. If the resource hasn’t been saved yet, you’ll see the following message in the Additional Settings section of the resource configuration form:

Open

To obtain the QR code for an existing resource, there are two options:

On the Resource Configuration Form

Navigate to the resource configuration form and go to the Additional Settings section. Select the DOWNLOAD QR CODE button in order to download a pdf file which includes the unique QR code for that resource:

Open

On the Resources Tab

You can also download the QR code via the operations menu on the Resources tab for the particular resource:

QR Code Format

The downloaded pdf will include the QR code and the name of the resource, an example of which is shown below:

Scanning the QR Code

If I Have an Existing Active Booking

If an end user is currently logged in, and they scan the QR code on their mobile device, their web browser will be launched and they’ll be taken directly to their active booking as illustrated in the below example:

If I Don’t Have an Existing Booking

If an end user is currently logged in, and they scan the QR code on their mobile device, their web browser will be launched and they’ll be taken directly to the resource booking form as illustrated in the below example:

Preselecting the Next Available Time

When an end user scans the QR code we include a parameter in the URL which automatically selects the next available time/slot for the current day.

For Flexible Based Bookings

For resources configured as a flexible booking i.e. the end user can choose their start/end time, the next available START TIME will automatically be selected. The END time will automatically be populated based off of the start time and any minimum booking duration set against the resource.

For Slot Based Bookings

For resources configured with slots, the next available slot will be selected automatically.

FAQs