SMS Notifications

Owned by Alex Do (Unlicensed)
Last updated: May 31, 2024 by Sophie Cooper
1 min read

You can use the Content Management System to create SMS messages (also known as text messages) sent directly to the phone numbers of your users.

Before you create an SMS message, it’s important to note that SMS notifications should only be used for critical building announcements rather than marketing promotions. 

Users will receive an SMS only if they’ve added their phone number to their User Profile, for example, if they’ve placed an order via the Marketplace. This may mean that the number of people you can send an SMS to is lower than your email mailing list.

You can also segment your SMS notification to target a specific user group, for example, your key tenant contacts. Find out more about segmentation in our segmentation articles.