Linking to a third-party ordering URL

Support for linking a Vendor profile to a third-party URL – for example, UberEats or an alternative ordering platform is available for both Standard and Deal Vendors.

When a user clicks on a vendor that has a third party ordering system URL added to their profile, they will be diverted to the relevant third party platform. This will bypass their store page.

Watch our overview video on how to set this up at your site, or follow the step-by-step guide below.

Store Manager Configuration

Setting a Third-party URL can be done on the Vendor Settings page for either a Standard or Deal type Vendor. Paste the URL in the box highlighted below and press Save to confirm any changes.

Standard Vendor

Open

Note that a third party URL cannot be included as part of the initial registration to the Store Manager. It must be added to the Vendor profile once an account has been set up.

Deal Vendor

Open

Web Experience

If a Vendor has a third-party URL configured on their account, it will be identified by means of a tag (Orders via third-party) on the respective profile/search result. When a user clicks on this it will launch a new tab to the URL specified in the VMS.

Marketplace Page

See below for an example of how this will appear in either the Vendors section or the Perks & Deals section depending on which type of Vendor profile it is (Standard or Deal Vendor).

 Category View

If you click on a particular category, e.g. Coffee, and a Vendor is in that category then it will be displayed on their Vendor profile as per below:

 Search

If you search a particular Vendor profile:

 Mobile

If a Vendor has a third-party URL configured on their account, it will be identified by means of a tag (Orders via third-party) on the respective profile/search result. When a user clicks on this it will launch an embedded web browser to the URL specified in the Store Manager.

A Vendor on the Mobile app can be discovered within a category or via search.

Category View

Having selected a category on the main Marketplace screen, the list of Vendors will be shown. Similarly to Web, a tag (Orders via third-party) will be shown on the Vendor profile in place of the turnaround time:

Search

If you search a particular Vendor profile:

FAQs:

Q: Where do I find this feature?
A: The Third-party URL field is located in settings for Standard and Deal type Vendors. Ensure the aforementioned vendor details are added and the Vendor is set to Live and the feature will be accessible to end-users.

Q: Who can access this feature?
A: All roles within the Store Manager: Site Manager & Vendors.

Q: When using a third-party URL, does the link take you out of the app?
A: No. The end-user will be taken to an embedded browser view as seen in the screenshots above.