Site Engagement Widget

Owned by Alex Do (Unlicensed)
Last updated: Jul 10, 2024 by Sophie Cooper
2 min read

This widget is designed to provide property managers with a quick snapshot of engagement metrics at their site over the past 7, 30 and 90 days. This widget is a bridge between the reporting app which can feel a little too comprehensive at times and Equiem generated reports.

Screenshot 2024-07-10 at 13.50.24.png

The widget includes:

  • A link to the reporting app.

  • A csv file can be exported by clicking on the three dots.

  • A period picker to select data from the last 7 days, last 30 days or last 90 days.

  • A company picker to filter metrics to a specific company, if required

  • The following engagement metrics - with an “i” tooltip including metric definitions:

    • Registered users: Total number of users registered during a given time period at one site with the number of new registrations (in green) and deactivations (in red) for the period.

    • Active users: An active user is a unique user who has at least one activity (i.e. login, page view, rsvp) for the selected period.

    • Email open rate: the percentage of all delivered emails that are opened by recipients for the selected period.

    • Email click rate: the number of unique recipients who clicked on any link in your email, represented as a percentage of unique recipients who opened their emails for the period selected.

    • Event RSVP: the number of users who have responded that they would attend an event over the period selected.

    • Most/Least active tenants: the name of the most and least engaged tenant for the site by looking at their total user activities for the period.

  • Underneath each metric, we display trends - positive in green / negative in red. The trends compare the data to the previous period selected. E.g. the last 7 days compared to the 7 days before. If nothing is displayed underneath the metric, it means there are no variations from the previous period.

Important Note: You may find small data discrepancies between the site engagement widget and the reporting app. This is expected as the metrics from the engagement widget and the reporting app are synced at a different frequency.