Changing the status of discount codes [Vendor]

Introduction

This guide outlines the process for changing the status of discount codes in the Store Manager, which is an essential aspect of managing promotions and offers.

Initial Status of New Discount Codes

  • Newly created discount codes are set to 'Inactive' by default.

  • They must be activated before they can be used.

Changing the Status of Discount Codes

1. Activating an Inactive Discount Code

  • Click on the 'Operations' icon to open the menu.

  • For an inactive discount code, select 'Activate' to change its status to active.

2. Completing an Active Discount Code

  • For an active discount code, choose the 'Complete' option from the menu.

  • A confirmation modal will appear. Click 'Yes' to proceed.

  • After completion, the discount code moves to the 'Completed' tab and can no longer be set to active.

3. Handling Completed Discount Codes

  • Completed discount codes cannot have their status changed.

  • The only option available in the menu for completed codes is to view the details of how the discount code was set up.