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Making a Booking with Credits

Making a Booking with Credits

This document outlines the end user journey for making a booking and paying with credits.

  1. Open the platform and navigate to the Bookings page

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  1. The number of credits per hour will be displayed under each resource

    Screenshot 2024-11-01 at 09.52.28.png

  2. Select your chosen resource and fill in the requested information for the booking. Press Next once complete.

  3. Add any extras or make any changes, if required.

  4. The right hand side of the confirmation page will display the booking details, outlining the number of credits for the booking and the tax breakdown.

  5. The payment section will confirm the number of credits required to make this booking, the name of the membership and the current credit balance (before the booking).

    If additional payment methods are available for this resource, for example, invoice or credit card, these options will be displayed here.

  6. Press Confirm Booking

     

  7. Your booking will be confirmed automatically and the credits deducted from your balance.

  8. Depending on how the resource has been configured, you can edit or cancel the booking from the My Bookings page.

 

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