Editing NPS

Owned by Alex Do (Unlicensed)
Nov 08, 2023
1 min read

There are limits to what you can edit on an NPS piece of content. If you haven't yet published your NPS, and you made an error during configuration, it may be best to delete it and start from scratch. 

The following fields can/cannot be edited once created:

  1. Title: Cannot be edited

  2. Format: Cannot be edited

  3. Question: Cannot be edited

  4. Unsatisfied label: Can be edited

  5. Satisfied label: Can be edited

  6. Accent colour: Can be edited

  7. Ask the user again after: Can be edited

To edit the NPS content, locate it in the Content Management System and press Edit. Make the required changes and press Save.